Last Updated: 17th February 2024
BharatTej News is committed to providing a platform for accurate and unbiased news reporting. We value your feedback and take complaints seriously. If you have a complaint related to our content, services, or any other aspect of our operations, please follow the process outlined below:
1. Submission of Complaints:
You can submit your complaint by sending an email to nikhilransing09@gmail.com. Please include the following details in your email:
- Your name
- Contact information
- Date and time of the incident
- Nature of the complaint
- Specific details related to the content or service in question
- Any supporting evidence or documentation
2. Acknowledgment of Complaint:
Upon receiving your complaint, we will send an acknowledgment email within 24 hours, confirming that your complaint has been received. This email will include a unique reference number for your records.
3. Investigation and Resolution:
Our team will thoroughly investigate the complaint, considering all relevant information and conducting a fair and impartial review. We aim to provide a resolution within 7 working days of receiving the complaint. In cases requiring more time for investigation, we will keep you informed of the progress and expected resolution timeline.
4. Communication of Resolution:
Once the investigation is complete, we will communicate the resolution to you via email. If the complaint is found to be valid, we will outline the corrective actions taken or planned. If the complaint is not upheld, we will provide a detailed explanation of our findings.
5. Escalation:
If you are dissatisfied with the resolution provided, you may request further review by contacting our Complaints Redressal Officer at nikhilransing09@gmail.com. Please include the original complaint reference number and explain the reasons for your dissatisfaction.
6. Reporting to Regulatory Authorities:
If your complaint involves a violation of applicable laws or regulations, you have the right to report the matter to the relevant regulatory authorities.
Contact Information:
Email: nikhilransing09@gmail.com
We appreciate your cooperation and strive to address your concerns in a prompt and transparent manner. Your feedback is invaluable in helping us improve our services and maintain the highest standards of journalism.
Thank you for choosing BharatTej News.
Sincerely,
The BharatTej News Team